Why I Would Not Recommend Datsumo Labo – Updated Review
Since my post on Datsumo Labo last year, I have had disappointing service experiences with my subsequent visits. Initially, I thought it was going to be a one-off event and that I was probably just unlucky to meet a subpar aesthetician. Unfortunately, subsequent visits made me felt the same way too and hence, I came up with this post for an updated review on Datsumo Labo.
1. Aesthetician left me with a mess of cooling gel
I was left with this mess after a full leg hair removal session. There was trails of cooling gel left on my thigh and side of the knee. The aesthetician couldn’t even do a proper clean up! I had to wipe myself clean with wet tissue so my legs wouldn’t be sticky for the rest of the day. Major fail!
2. Scrimping on cold towel
On my 8th visit to Datsumo Labo, the unimaginable happened. For the first 7 visits, 2 cold towels would be used – one wrapped around each leg. On my 8th visit, they decided to use only ONE towel for both legs, and just half-heartedly lay it on top instead of wrapping them around my legs.
This may not be a big issue to some of you, but I see it as inconsistent and impersonal service. Seriously? Do you even have to scrimp on a cold towel? I was baffled beyond words. This was the last straw and I walked out of Datsumo Labo that day feeling utterly disappointed.
3. It is unhygienic
I doubt they clean or disinfect the head of the IPL machine in between customers. It’s just left like that, with all the gooey cooling gel stuck there. If you think a step further, it means that the machine head could be used on someone else’s “O Line” (anus area) or “V Line” (Brazilian area), and then used on your face (upper lips). Are you okay with that?
4. Rush, rush, rush!
Every session I went to felt very rushed. What was supposed to be a 1.5 hours (the room was booked for 1.5 hours) full leg hair removal session was always completed within 45 minutes or less. The whole procedure felt like buying a meal at McDonald’s.
While in the treatment room, you can hear the other aestheticians outside gossiping and chatting away. Thus, it felt like the aesthetician serving me was trying to finish up her job quickly so she can join the fun outside. Whatever it is, the service was terrible.
Alright, end of rant! 🙁
New IPL Machine
Just to update you ladies, Datsumo Labo started on a new hair removal machine. The blue light it emits is strong, so remember to close your eyes!
The 6 sessions of upper leg hair removal that I purchased only managed to rid half of the hair. After I completed the 6 sessions, nobody asked about my progress, or if I was interested to take up more. Basically, there is no follow-up! I have completed 8 out of 12 lower leg hair removal sessions and about 60% of the hair is gone. Let’s hope that they will be all cleared by my 12th session!
I would like to go for upper leg hair removal treatments with other establishments to get rid of the remaining hair. Do you have any places to recommend? Feel free to share your experiences with Datsumo Labo too! 😀
P.S. I am a paying customer, i.e. this is not an advertorial or sponsorship. All opinions are based on my personal experiences.